Metropolitan Salon & Spa requires 24 hour notice for all cancellations. The 1st cancellation made within 24 hours will be allowed at no charge. The 2nd cancellation within 24 hours will result in a $75 charge to your credit card for the services scheduled. A No-Show will result in a $75 charge to your credit card for the services scheduled.
No shows are regulated by our system software and are non-negotiable.
These services must have a credit card on file to be able to schedule an appointment.
Hair Services: Double Process, Balayage/Ombre, New Guest Cut & Color, Keratin Smoothing Systems, Extensions, Metro Connect, and Texture services
Massage Services: Full Body Therapeutic, Full Body Relaxation, and Intensive Care
Skin Care: All facials and Brazilian waxing
Lashes: All Full Set Lashes & Lift + Tint.
We do understand that things happen and will work with you on cancellations.