HOLLY FOX | OWNER | LEVEL 6
Holly is a licensed Cosmetology Manager who has been in the beauty industry for 20+ years and received her training from Pro Schools of Cosmetology & Scientific College of Cosmetology. She started her career at Scot Lewis Salons, and in 1999, opened Metropolitan Salon and Spa. Holly is a certified Redken Colorist and Educator, travelling to salons across the country to train their teams on Redken product lines, color techniques, and professional development. Under her leadership, Metropolitan Salon and Spa has been named the area’s #1 Salon & Spa by Best of LaCrosse, four years in a row! She’s also proud to say that though her work with High Performance Salon Academy, Metropolitan was recognized with the Velocity Award.
Holly is one of our most senior stylists and specializes in Color Corrections, Mature Hair, Bridal Styles, Portrait Session Styling, Special Occasion Styles, and Blowouts. She works best with clients who trust their stylist’s to take the reins and lead the service with expertise. Holly prides herself on bringing fresh, fun ideas to every client’s consultation, ensuring that every client’s color and style is as unique as they are!
PRODUCT PICK: Redken Wind Blown | COFFEE ORDER: Blanco Americano | FAVE SERVICE: Microblading
KRISTIN RADDE | LEVEL 4
Kristin is a licensed Cosmetology Manager who has been in the industry for 14 years. After completing her training at The Scientific College of Beauty and Barbering, she worked at Downtown Designs, then came to Metropolitan. Kristin specializes in Brunettes, Mature Hair, and Bridal Styles. Kristin’s techniques and styles are best suited for clients who are looking to enhance their natural beauty, and trust their stylists to provide direction to their ideas and inspiration. Kristin says that the best part of her job is making people feel beautiful.
PRODUCT PICK: Pureology Colour Fanatic | COFFEE ORDER: Black Coffee | FAVE SERVICE: Facial
ERIK BARSNESS | LEVEL 4
Erik is a Redken Certified Colorist who received his training at the Salon Professional Academy . Before coming to Metropolitan, Erik worked at Salon Medusa. With 7 years of industry experience, Erik specializes in Blondes, Brunettes, Mature Hair, Extensions and Blowouts. That said, he loves providing guests with inspiration through color services. Erik describes himself as friendly, creative, fun, and professional – and we couldn’t agree more! His clients love that every time they’re in his chair, they can count on him to create the perfect look!
FAVE SPOT: Goose Island | PRODUCT PICK: Redken Pillow proof express blow dry cream | COFFEE ORDER: Black and white from moka
Alex is a graduate of The Salon Professional Academy, and before coming to Metropolitan, worked at The Ultimate Salon and Spa. In addition to being a licensed Cosmetologist, Alex is a certified Redken Colorist and In-Store Redken Educator. She has further advanced her education by participating in Redken Color Authority, as well as the Redken Artistry Program. Alex loves creating the perfect look for her clients with balayage color. In addition to balayage, Alex also specializes in taking blondes to the next level. Alex aims to create amazing results and an exceptional experience for every guest that comes to her chair.
FAVE SERVICE: Facial or Massage | COFFEE ORDER: Blanco Americano | FAVE PLACE: The River
Lexi is new and fresh to the beauty industry, having recently completed her training and education at The Salon Professional Academy. She is launching her career with Metropolitan and looking to build a clientele in Balayage, Blondes, Portrait Session Hair, Special Occasion Styles, Gel Nails, Manicures, and Pedicures. Lexi works best with clients who know exactly what they are looking and can provide her with direction as to what results they want from their service. Lexi’s favorite part of working in this industry is getting to do what she loves every day while making people feel beautiful inside and out!
PRODUCT PICK: Colour Fanatic | FAVE SERVICE: Facial | FREE TIME: Shopping
Alli is a recent graduate of The Salon Professional Academy, and is excited to be starting her career in Cosmetology with Metropolitan. Alli is building a clientele in Balayage, Blondes, Brunettes, Men’s Cuts, Non-traditional colors,, Special Occasion Styles, Waxing, and Special Occasion Makeup. Alli’s favorite part of job is helping her clients to feel happy, confident, and beautiful. Alli is a great fit for guests who are looking for someone outgoing, fun, and with a little bit of sass! Alli works well with guests who are looking for someone to give direction to their ideas and bring their Pinterest board to life!
PRODUCT PICK: Frizz Dismiss | FAVE SPOT: Metropolitan Salon | FREE TIME: Spending it with friends
MEGHAN MATHESON | LEVEL 2
Meghan is a licensed Cosmetologist and recent graduate of The Salon Professional Academy. She’s excited to be launching her career at Metropolitan Salon and Spa. Meghan is looking to build a clientele in Balayage, Blondes, Brunettes, Non-traditional colors, Portrait Session Styles, Special Occasion Styles, Special Occasion Makeup, Portrait Session Makeup, Gel Nails, Manicures, and Pedicures. Meghan is a diligent, friendly, and quirky stylist who loves making her guests look and feel amazing.
PRODUCT PICK: Redken Anti-Snap | FAVE SPOT: Fayze’s | COFFEE ORDER: Iced Vanilla Latte
Jessie completed her education at The Salon Professional Academy, and before coming to Metropolitan, started her career at The Flair salon. In her training, Jessie volunteered to do makeup for The Minnesota National Guard military events. Jessie’s guest’s love her for her passion, kindness, and creativity. Jessie loves Balayage, Blondes, Brunettes, Mature Hair, Special Occasion Makeup, Bridal Makeup, Portrait Session Makeup, and Makeup Lessons. Jessie’s favorite part of her job is having the opportunity to boost her clients’ confidence.
FAVE SPOT: The Pearl + Riverside Park | FREE TIME: Shopping | FAVE BEVERAGE: Chocolate Shake
CLAUDIA ALCANTAR | LEVEL 1
Claudia received her professional training from The Salon Professional Academy, and is excited to be starting out her career with Metropolitan! She enjoys providing services like makeup application, balayage, and highlights. Claudia is the perfect fit for clients who are looking for someone friendly who can bring the latest trend into their lives, while also having some fun! Claudia says that her favorite part of working in this industry is making her guests feel happy about the way they look.
COFFEE ORDER: Vanilla Chai Latte | FAVE SPOT: The Pearl | Free Time: Spending time with family or friends.
SERENA HOLLIDAY | LEVEL 1
Serena is a licensed Cosmetologist who completed her education at The Salon Professional Academy. Serena is excited to launch her career at Metropolitan, and is currently participating in the Metropolitan Connect Program. She loves to provide services like balayage and specialty styles. Serena is the perfect fit for those who are looking for a transformation, while letting their stylist play and be creative with their hair. Serena says that her favorite part of working in this industry is the ability to make people feel good about themselves.
COFFEE ORDER: Grasshopper White Mocha from Moka | PRODUCT PICK: Redken Triple Take + Pureology Color Fanatic | FAVE SPOT: Grandad’s Bluff
LAUREN CALLAHAN | LEVEL 1
Lauren is fresh into the beauty industry and completed her education at The Salon Professional Academy. She is excited to start her career at Metropolitan, and is participating in the Metropolitan Connect Program! She enjoys providing services like highlights, and facial waxing. Lauren is the perfect fit for guests who know what they are looking for, but still want her special touch added to bring their ideas to life.
COFFEE ORDER: Iced Green Tea Latte | FAVE SPOT: Pettibone Beach | FAVE SERVICE: Balayage
SHANA MILLER | LEVEL 1
Emma is a Licensed Massage Therapist who received her training from Globe University of LaCrosse. Emma also holds a CNA, and before coming to Metropolitan, worked at other salons as well as at Bronston Chiropractic. Emma is our most senior Massage Therapist. Her well-refined practice has earned her recognition as Best of LaCrosse’s #1 Massage Therapist in 2017, and as runner-up in 2018.
Emma has been in Massage Therapy for 7 years and specializes in Deep Tissue Massage, Athletic Massage, Pre/Post-natal Massage, Senior Massage, and Myofascial Massage. Emma’s favorite part about working in this industry is caring for other. What she loves most about her job is the opportunity to help her guests relieve pain, stress, and anxiety through natural methods.
FAVE PRODUCT: FarmHouse Fresh Shea Butter | FAVE SPOT: Home | FREE TIME: Gardening + Car Shows
CAROLINE GLOVER | LEVEL 2
Caroline is a licensed massage therapist who has been in the industry for over 2 years. She received her training from East West Healing Arts Institute and Somatic Therapy, specializing in Hot Stones, Deep Tissue Massage, and Prenatal Massage. Before starting her career at Metropolitan Caroline became a certified personal trainer to inspire individuals on the importance of health and wellness.
Carolines is the perfect fit for guests looking for a relaxing and tranquil experience. Caroline’s favorite part of her job is seeing the peaceful facial expressions that all her guests have after getting a massage.
COFFEE ORDER: Iced Mocha Latte with Coconut Milk FAVE SPOT: Riverside International Friendship Gardens FAVE SERVICE: Deep Tissue Massage with Hot Stones
KATERI BURTON | LEVEL 1
Kateri is a licensed massage therapist who completed her professional training at the Madison College Therapeutic Massage Program, Specializing in Deep Tissue. Kateri’s sweet and relaxed personality would make the perfect fit for guests looking for a tranquil and restorative experience.
Kateri loves to inspire her guests on the importance of self wellness for both the mind and the body. Kateri’s favorite part of her job is helping her guests feel their best by building a mind/body connection.
FREE TIME: Outside being active with friends and family | PRODUCT PICK: CBD Cream |
COFFEE ORDER: Chai latte with oat milk
CINDI MAUSEHUND | DIRECTOR OF GUEST EXPERIENCE
Cindi has been with Metropolitan for 18 years, and before joining our team, worked in leadership at The Buckle for 11 years. Cindi received her education at Winona State as well as through The High Performance Salon Academy. Cindi is an expert in guest relations, ensuring that every client has an exceptional experience at Metropolitan.
Cindi is well-known by guests and staff as friendly and courteous, always bringing positivity and energy to our work. Cindi’s favorite parts of her position are putting a smile on the face of our guests and celebrating our team with they meet their goals or reach life milestones! Cindi takes great pride in her work and aims to elevate your experience with us beyond what you might find at other salons and spas. If we ever miss our mark, Cindi will be sure to make it right.
FAVE SERVICE: Herbology Body Polish | PRODUCT PICK: Awesome Socks |
COFFEE ORDER: Blanco Americano
CASEY SCHMIDT | LEAD GUEST EXPERIENCE SPECIALIST
Casey has been with Metropolitan for a little over a year, and has worked in guest services and operations support for 6+ years. Casey studied Biology and Nutrition at University of Wisconsin – LaCrosse. Casey loves her position because it allows her to build relationships with all of our amazing guests and help them make the most out of their Metropolitan experience. Casey is caring, responsible, and motivated, making her a great resource for our guests and a wonderful addition to our team!
COFFEE ORDER: Cold Brew + Vanilla | FAVE SPOT: Target| PRODUCT PICK: Redken Friss Dismiss Line